My team has been trying to generate our month growth graphs according to the Jira's Dashboard metrics. However, I've assigned tasks from the same project that starts at April, and goes until mid May. Incorrectly, when my team tries to calculate the month development of our tasks, since April and May share the same project goal, the algorithm shows a dashboard with untrue progress information about my month work. Utilizing this perspective, I would like to know how's this graph made, and if the metrics are generated by our montlhy tasks or by epics.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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