Is it possible to show the buttons in this image? If so, how?

It doesn't appear to be part of the default schemes... all I need to know is which Admin section I need to make this change (I just became the admin a few hours ago and I need to get this up quickly)

Also, being an Admin, can I just go in and change the status of issues? I would like the opportunity to change a defect from "Resolved" back to "Open" if necessary.

Thanks

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You will have to modify your workflow to add that transition. See https://confluence.atlassian.com/display/JIRA/Configuring+Workflow

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