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Is it possible to notify zendesk users whenever version is marked as Released in Jira?

Vijayalaxmi Danegoudar
Vijayalaxmi Danegoudar November 27, 2017

Currently we have integrated jira with zendesk, integration works well. But we realised, there is no way to notify zendesk users about new versions made in jira. 
Problem: Zendesk users need to be notified whenever new version in jira is marked as Released.

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Bhushan Nagaraj
Bhushan Nagaraj
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 30, 2017

Hi Vivi,

You could potentially use a JIRA Wehook to make a REST call to Zendesk. Refer to https://developer.atlassian.com/jiradev/jira-apis/webhooks#Webhooks-configureConfiguringawebhook

Regards

Bhushan

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