Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Is it possible to disable the duplicate ticket feature on the create issue screen?

Many users use this feature, but don't actually update all the necessary fields, causing more work for someone else to clean up their mistakes. 


Any chance this feature can be turned off? 


Thank you!!!

1 answer

1 accepted

1 vote
Answer accepted

What do you mean by the "duplicate ticket" feature? I don't see anything with that name on the Create Issue screen. Are you talking about the "Create Another" checkbox?

Assuming that you are talking about the Create Another checkbox next to the Create button in the Create Issue dialog, there is currently no way to disable it.

There are change requests about being able to select the fields that copies values from the original issue into the new issue.

Thank you. Yes, I meant the "Create Another" checkbox. Hopefully, it's something we can do in the future!. 

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Trello

🏊‍♀️ Atlympic Event: Trello

Hello Community!  Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...

38 views 0 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you