Inviting client to join, view and collaborate on a Jira Board

Almee Cheng August 8, 2023

Hi Jira Community,

Just check in to see if there's any suggestions on setting up a client-facing project board so we can invite clients to join and collaborate on the project.

Ideally we would like them to be able to (1) view the board; (2) create issues/assign to their team members (e.g. internal devs); (3) review the status (progress) of the board and its tasks.

*We would not like the client to be able to see other client/project boards.

We're currently using 'Team-managed' Jira Scrum Boards for client projects.

Looking forward to hearing from you soon, thanks so much.

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Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 29, 2023

@Almee Cheng welcome to the Atlassian community 

You would need to provide each client with a license to your instance.  This would then allow you to adjust permissions so on specific groups or users have access to specific projects and boards.  You can then adjust project permissions so your clients can only perform certain operations on issues.

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 22, 2024

@Almee Cheng Can you accept this to help others?

Almee Cheng March 24, 2024

Thank you Brant, much appreciated :)

Like Brant Schroeder likes this

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