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Invites not being sent from Atlassian

Andrew Satterwhite
Andrew Satterwhite I'm New Here Jun 23, 2022

I've sent and resent the invitation emails from my admin page and it's not being sent to one of my users. Can Atlassian please check their email logs to see what's the obstruction? 

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John M Funk
John M Funk Community Leader Jun 23, 2022

Hi Andrew - Welcome to the Atlassian Community!

I will see if someone from Atlassian can take a look for your. It's typically because their email address gets blacklisted from some reason by Atlassian. 

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Andrew Satterwhite
Andrew Satterwhite Jun 23, 2022

Thank you! It seems that is the problem as all other users have received their invitations. 

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John M Funk
John M Funk Community Leader Jun 24, 2022

post back here Monday if you have not seen anything here yet by then. 

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