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Invitation douesn't work

Hi,

the invitation Link  opens a wrong page (not for registration but for logging in):

 

 

login.jpgUsing the registration link  (right, down) says the user already exists.

 

Please help me.

 

Thanks,

 

Michel

 

 

1 answer

1 accepted

0 votes
Answer accepted
G subramanyam Community Leader May 13, 2021

Hi @Michel welcome to the Atlassian community.

May I know what invitation link you are trying to register? the invitation link if you wish to login with a different credentials, then try opening the URL in the incognito browser. This way, the Atlassian tool won't automatically sign you in but opens the intended page.

Stay safe and stay healthy.

Jira invitation link.  I won't registier with an other e-mail (it was only a try).

The main issue:  With the JIra invitation link  get th eform for logging  in, not for completing the registration

Like G subramanyam likes this

Problem solved. The user  had site access in the past.

Like G subramanyam likes this
G subramanyam Community Leader May 13, 2021

Thank you @Michel for confirming. Have a nice day ahead.

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