Internal Server Error

Rebecca Matthews November 25, 2022

Hi, 

I'm trying to login to JIRA and I keep getting an internal server error message preventing the page form opening. 

JIRAError.PNG

2 answers

0 votes
Robert Wen_ReleaseTEAM_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 26, 2022

Hello @Rebecca Matthews !

Are you on the cloud version of Jira? (URL will end with "atlassian.net").  If so, you should probably submit a support ticket if you're on the Standard or Premium plan.

If not, your Jira instance is maintained by your company.  You then should talk to IT.

0 votes
Rebecca Matthews November 25, 2022

.

Suggest an answer

Log in or Sign up to answer