Intermittent error displayed when ranking items in Kanban Rapid Board

When I drag an item on my list to be either a higher or lower rank, I sometimes get the following error message:

JIRA Agile cannot execute the rank operation at this time. Other users may be ranking the issues that you are trying to rank. Please try again later.

I know that no other users are currently ranking the issues when I attempt to.

Any idea how this can be resolved?

1 answer

0 vote

Hi Eoghan,

It seems you might be facing the bug below:

- https://jira.atlassian.com/browse/GHS-10843

Could you please follow the instructions highlighted on the ticket?

Cheers,

Danilo

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