The work ratio is calculated in place when it is part of a report or display where it is needed.
To get it on a card, the easiest method is probably to write (or script) a field that calculates and displays it, and then include that on the card definition.
...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...
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