Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

In system settings, why aren't all the default issues types listed?

Melissa S I'm New Here Dec 10, 2021

When creating a new instance of Jira Software, before creating any projects, when viewing the System Administrator's 'Issue Type' page, only Epic is listed? 

2 answers

1 accepted

5 votes
Answer accepted

Jira used to ship with a a set of standard issue types, and no different project templates - you had to a create a project, then create and give it a new issue type scheme when you needed a different set of issue types.

Atlassian added project templates a while ago, which allowed us to create projects pre-configureed with different default schemes (including different issue type schemes).  As they went further with these, they gradually removed all the default objects behind the schemes, so that they only got created when you created a project that needed them.

So, an "empty" jira now not only has no pre-defined schemes, it doesn't have any of the configuration objects for the schemes either.  It makes some sense - why have an issue type or custom field that none of your projects are using?

The default objects only get created when you first create a project that needs them now, and that includes the list of issue types!  Epic is an exception because Epic has a pile of unusual coding behind it and Jira Software needs it to be set up in a very specfic way to make it work properly.

0 votes
Ollie Guan Community Leader Dec 10, 2021

Hi @Melissa S ,

Company-managed Project or Team-managed Project?

Melissa S I'm New Here Dec 10, 2021

Neither, it's when the instance is newly setup before the creation of any projects.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

Do you use Jira Cloud with Microsoft Teams?

Hi, Jira users! Do you use Jira alongside Microsoft Teams? We want to hear how you’ve used the power of Jira Cloud and Microsoft Teams (via the Jira Cloud for Microsoft Teams app) to achieve a team...

378 views 1 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you