After importing our projects and issues into Jira cloud from Jira 8.13 client software backup: all of our Projects and Issues imported successfully except for the Service Desk Issues.
Any advice on why this could happen and how to fix it?
On the Jira client 8.13 I go to System > Backup System located @ secure/admin/XmlBackup!default.jspa
this creates a backup file of all data into the /export/ folder
I then go to Jira Cloud and import that data file, which then is what creates or overwrites all Projects and Issues in the cloud
Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events