Import validation error - custom field require options that do exist

Hi All

During import of a project I get this error:

The custom field 'Found During' requires option 'Component Test (CT)' for the import but it does not exist in the current JIRA instance.

Before importing the project I created the custom field "Found During", by copy/paste to make sure the content are identical. But I still get this error.

I've created and deleted it again, same result. I have 3 other custom fields with the same issue.

How can I get by this?


Error Message + Target and source field configuration:error message when importing.PNGTarget server.PNGImported from this.PNG


1 answer

0 votes

Can you check that your import data is purely bugs (or whatever the red square icon is for) going into the NPS project?  There's no issuetype or project column in the data?

Hi Nic

Yes, the field is only used with issuetype BUG (red square) in the importdata. It's used in 440 issues all with the issue type BUG.

I'm not sure what you mean by your second question.

Ah, ok, this error usually happens when the data in a CSV file is a problem, which is why I asked about "columns".  I skimmed over the "project import", and made the wrong assumption.

However, this does suggest something similar.  In the source project, is the configuration identical?  The field only exists for Bug in that project?

Yes they are identical. There is only one project in the import file. which I've installed on a separate server so I can check that configuration is the same.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

728 views 5 16
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot