Hi,
I'm trying to import data from CSV into Kanban software simple project,
From some reason the Task / Subtask under issue type doesn't work for me and I need to Map them manually,
Further,
My subtask being created without a relation to Parent ( Task ).
Hi Tal,
Take a look at this previous post for guidance.
Is that how you setup your CSV for the import?
Hi,
First of all thanks for quick replay,
I didn't provide the Parent ID issue number because it's still doesn't exists ...
I'm trying to migrate Asana project into Jira and relate between the Task and Sub-tasks together under my CSV file, Attaching screen shot...
At this way I managed to Import full project last time under Business Task Tracking template and it's work perfect.
Must admit that beside this feature that not working, I also pay attention that under Business Task Tracking template the issue type of Sub-Task is named "Sub-task" and under Software Kanban simple project it's call "Subtask"
Maybe this is the root cause ?
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I was thinking to do it under two iterations,
First create the Tasks, Second the subtasks...
Try to do what were written at :
But still the same result...
The actual result is subtask without any parent relation :-(
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Adding detailed import log file text
2021-04-27 14:42:16,718 INFO - Import started by admin using com.atlassian.jira.plugins.importer.imports.csv.CsvDataBean 2021-04-27 14:42:17,410 WARN - Unable to parse created date: 11/11/2020 2021-04-27 14:42:17,428 INFO - ------------------------------ 2021-04-27 14:42:17,428 INFO - Importing: Users 2021-04-27 14:42:17,428 INFO - ------------------------------ 2021-04-27 14:42:17,428 INFO - Only new items will be imported 2021-04-27 14:42:17,473 ERROR - Cannot create user eladweinstein: User eladweinstein has an invalid e-mail address [eladweinstein@] 2021-04-27 14:42:17,482 ERROR - Cannot create user eladweinstein: User eladweinstein has an invalid e-mail address [eweinstein@] 2021-04-27 14:42:17,485 INFO - 4 users associated with import. All of them imported as inactive, this can be changed after import in User Access step. 2021-04-27 14:42:17,485 INFO - ------------------------------ 2021-04-27 14:42:17,485 INFO - Finished Importing : Users 2021-04-27 14:42:17,485 INFO - ------------------------------ 2021-04-27 14:42:17,486 INFO - 0 users successfully created. 2021-04-27 14:42:17,489 INFO - Retrieving projects... 2021-04-27 14:42:17,504 INFO - Project ExternalProject{id='null', key='SR', externalName='null', name='Strategic Roadmap', type='null', template='null'} exists and found correctly. 2021-04-27 14:42:17,508 INFO - ------------------------------ 2021-04-27 14:42:17,508 INFO - Importing: Versions 2021-04-27 14:42:17,508 INFO - ------------------------------ 2021-04-27 14:42:17,508 INFO - Only new items will be imported 2021-04-27 14:42:17,508 INFO - ------------------------------ 2021-04-27 14:42:17,508 INFO - Finished Importing : Versions 2021-04-27 14:42:17,508 INFO - ------------------------------ 2021-04-27 14:42:17,508 INFO - ------------------------------ 2021-04-27 14:42:17,508 INFO - Importing: Components 2021-04-27 14:42:17,508 INFO - ------------------------------ 2021-04-27 14:42:17,508 INFO - Only new items will be imported 2021-04-27 14:42:17,508 INFO - ------------------------------ 2021-04-27 14:42:17,508 INFO - Finished Importing : Components 2021-04-27 14:42:17,508 INFO - ------------------------------ 2021-04-27 14:42:17,515 INFO - Retrieving custom fields... 2021-04-27 14:42:17,524 INFO - ------------------------------ 2021-04-27 14:42:17,524 INFO - Importing: Issues 2021-04-27 14:42:17,524 INFO - ------------------------------ 2021-04-27 14:42:17,524 INFO - Only new items will be imported 2021-04-27 14:42:17,609 INFO - Importing issue: [externalId='1', summary='Characterization- Ori'] 2021-04-27 14:42:17,873 WARN - Commenter named null not found. Creating issue with currently logged in user instead 2021-04-27 14:42:18,061 INFO - Importing issue: [externalId='autoid-6554552542281928020', summary='null'] 2021-04-27 14:42:18,063 WARN - Issue skipped [externalId='autoid-6554552542281928020', summary='null']: Blank summary detected. Such issue cannot be imported 2021-04-27 14:42:18,071 INFO - 1 out of 2 issues successfully created 2021-04-27 14:42:18,076 INFO - ------------------------------ 2021-04-27 14:42:18,076 INFO - Finished Importing : Issues 2021-04-27 14:42:18,076 INFO - ------------------------------ 2021-04-27 14:42:18,119 INFO - ------------------------------ 2021-04-27 14:42:18,119 INFO - Importing: Issue Links & Subtasks 2021-04-27 14:42:18,119 INFO - ------------------------------ 2021-04-27 14:42:18,119 INFO - Only new items will be imported 2021-04-27 14:42:18,131 INFO - Linking 'SR-30' and 'SR-28' as sub-task-link 2021-04-27 14:42:18,274 INFO - Created parent-child (sub-task) relationship between SR-30 and SR-282021-04-27 14:42:18,278 INFO - ------------------------------ 2021-04-27 14:42:18,278 INFO - Finished Importing : Issue Links & Subtasks 2021-04-27 14:42:18,278 INFO - ------------------------------ 2021-04-27 14:42:18,280 INFO - ------------------------------ 2021-04-27 14:42:18,280 INFO - Importing: Issue remote links 2021-04-27 14:42:18,280 INFO - ------------------------------ 2021-04-27 14:42:18,280 INFO - Only new items will be imported 2021-04-27 14:42:18,284 INFO - ------------------------------ 2021-04-27 14:42:18,284 INFO - Finished Importing : Issue remote links 2021-04-27 14:42:18,284 INFO - ------------------------------
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Yes, when I read your first response, I was thinking it was best for two iterations. Create the story/issue first and then update your CSV to include the parent key. And then create the sub-tasks on the second pass.
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Yes,
I try this one but, still not working even due the log written it's relate the sub-task to task,
But still under Jira there is no relation between the Import sub-task and the existing Jira task...
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I found that under issue navigator advanced search it's appear like it relate to the parent ...
While checking same "Deposit amount" subtask I can see this ...
And also can't see any child related to parent the task itself...
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What is Strategic Roadmap? Is that a Roadmap Plan or an Issue? What do you see if you click on that?
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The Strategic roadmap is the name
of project and click on it take me to the board itself,
That board of course show me just Task and the child related to them.
As mention before it’s seems like the task are already hooked to child’s when I’m searching an issues under issue advanced search but from some reason it’s hooked only there, at other places of the system it’s not hooked..
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I would go ahead and submit a support ticket with Atlassian:
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