I had a User Story (US) XYZ. I created 4 subtasks for the US i.e. TASK A and TASK B
I had closed TASK A and TASK B status was "IN PROGRESS".
Now I have the real problem, I did not change the actual US status, as a result, my US was still OPEN even I closed one task and another was IN PROGRESS.
Why does actual US status not change to IN PROGRESS as soon as we change any of its subtask status to IN PROGRESS ? I might have the situation where both tasks are CLOSED by US is still open, this is conflict (at least for me).
Can you please help and guide me?
out of the box, there is no automatic transitioning between subtasks and their parent task.
The only automation is, when you move all subtasks to the rightmost column in your board, you will be asked whether the parent task should be moved also to the most right column.
You can prohibit closing the parent issue, if there are still open subtasks. This can be set as a workflow transition condition: it is called "Sub-Task Blocking Condition".
Any more automation has to be implemented by your own. There are apps that provide workflow functions to transition a parent or other linked issue automatically, but this is not working out of the box.
Thanks, Thomas for your feedback!
We already have "Sub-Task Blocking Condition", so it will make to create the same kind of condition where if any task's status is changed to "IN PROGRESS" parent US will also move to IN PROGRESS.
Do you think this will make more sense?
Several - JMWE, Automation, Script Runner (that one is by my company), Power Scripts.
I can't recommend one in particular for you, because I'm biased (even if I wasn't working for Adaptavist, ScriptRunner would remain my bias simply because it's the one I know best)
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