??

Rajkumar Devaraveni November 28, 2017

??

1 answer

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 28, 2017

Atlassian have stopped people adding bugs to their Jira because there were far too many duplicates and noise.

They now ask you to raise them through the Service Desk so they can triage and de-duplicate.  See https://support.atlassian.com/contact

Rajkumar Devaraveni November 28, 2017

Thank you

Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 28, 2017

There are some users that when visiting https://support.atlassian.com/contact get redirected here to community as opposed to creating a ticket with our standard or premier support teams.  

For cases like that, I would welcome users to post their detailed steps of how to reproduce a specific bug and someone from our Atlassian support teams can then create this on your behalf should your steps be reproducible.

Regards,
Andy

Suggest an answer

Log in or Sign up to answer