I was not able to open a bug in JIRA

I was trying to open an bug relarted to cloud JIRA instances

https://jira.atlassian.com/browse/JRASERVER-66405?jql=issuetype%3DBug%20AND%20project%3DJRA

But I am getting error like

User 'rajkumar.devaraveni' doesn't have the 'Assign Issues' permission

1 answer

0 vote

Atlassian have stopped people adding bugs to their Jira because there were far too many duplicates and noise.

They now ask you to raise them through the Service Desk so they can triage and de-duplicate.  See https://support.atlassian.com/contact

There are some users that when visiting https://support.atlassian.com/contact get redirected here to community as opposed to creating a ticket with our standard or premier support teams.  

For cases like that, I would welcome users to post their detailed steps of how to reproduce a specific bug and someone from our Atlassian support teams can then create this on your behalf should your steps be reproducible.

Regards,
Andy

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Sarah Schuster
Posted Mar 28, 2018 in Jira Software

Can a company’s culture make or break agile adoption?

Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...

11,939 views 15 13
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you