I want to migrate Jira server to Jira cloud

Arvind Swarnkar March 12, 2024

I want to migrate Jira server to Jira cloud.

As I saw in the migration video 

https://www.youtube.com/watch?v=jAxrIqD84CU

"Migrate to cloud" link is not coming. Please help

JIRA v7.1.1

Screenshot 2024-03-12 135553.png

2 answers

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Rilwan Ahmed
Community Leader
Community Leader
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March 12, 2024

Hi @Arvind Swarnkar ,

Welcome to the community !!

Request you to go through offical documentation before you start the process

https://www.atlassian.com/migration/plan/cloud-guide#setup-in-cloud 

https://support.atlassian.com/migration/docs/jira-cloud-migration-assistant/

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Robert Wen_ReleaseTEAM_
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 12, 2024

Hello @Arvind Swarnkar 

What you're looking at is Jira Cloud Migration Assistant (JCMA).  According to the documentation, it is pre-installed on Jira 8.14 and later, but can be installed as an Atlassian Marketplace app on Jira 7.6.

https://support.atlassian.com/migration/docs/update-or-install-the-jira-cloud-migration-assistant/

Arvind Swarnkar March 12, 2024

Thanks please help

1. As I am searching in search box "Jira Cloud Migration Assistant".. but no apps are coming

Screenshot 2024-03-12 142432.png

2. That means I have to update Jira version first from Jira 1.7.19 to 1.7.6

    Will you please guide how to update Jira version?

Rilwan Ahmed
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 12, 2024
Arvind Swarnkar March 12, 2024

Will you please help .. how do I install this jar file to my existing server.

Robert Wen_ReleaseTEAM_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 12, 2024

Take a look at this documentation https://confluence.atlassian.com/upm/installing-marketplace-apps-273875715.html

But it probably won't accept your version of Jira.  You're going to have to upgrade it to a newer version.  Because Server was EOL'd, you may have to make it a Data Center instance by installing a trial Data Center license, upgrading the version of Jira, and migrating to cloud.  You should probably set up a plan first.

Arvind Swarnkar March 12, 2024

Thank You.

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