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I want to change the status of tickets via REST API.

Maria Nadeem
Maria Nadeem January 26, 2022

I want to change the status of tickets via REST API.  Can I do it without generating tokens for individual users?  Like I have admin access/ rights can I change the statuses of tickets? I want to change statuses for tickets and pass comments, and the manager should be able to see the tickets of users under his project. 

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Vishwas
Vishwas
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January 26, 2022

Hey @Maria Nadeem 

Welcome to Atlassian Community !!

Yes its possible to change the transition of tickets via API. You must generate a api token and do it.

Please check the API you are looking for here https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-issues/#api-rest-api-3-issue-issueidorkey-transitions-post

Regards,

Vishwas

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