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I have created the ITSM project in my company. Want to exclude the few domains for email request

Hi Team,


If there is an any email to channel. That would be considered as email request and ticket gets generated automatically. But I want to create a rule in such a way that JIRA should accept email request only from few domains and reject the other email requests.

Team, Please help me in this.


Thanks & Regards,

D. Praveen Kumar.

1 answer

1 vote
Brant Schroeder Community Leader Feb 10, 2021

@praveen kumar 

Welcome to the community.  This is not part of Jira at this time but is a new feature request that has been selected for the short term road map so it is coming.  You can learn more here:

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