I have created Custom field in Jira Issue, While i create a new issue i am unable to find that field

krishna jaju March 25, 2024

I have created Custom field in Jira Issue,

While i create a new issue i am unable to find that field on that layout.

I have associated that field to all the screens available,but can't see that field while creating a new issue record.

4 answers

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priyanka yadav
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March 25, 2024

Try searching the custom field in the section where you have added there are multiple sections where you can add your new or existing fields. This will help you to find the newly added field.

1 vote
GNarsimhagowda - Empyra
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March 25, 2024

Hi @krishna jaju  ,

I have attached the screenshot follow these you will be able to find  the field.

2024-03-26_12h08_53.png2024-03-26_12h11_35.png

 

If we don t have the field on the screen we will get an error message!

 

Thanks

krishna jaju March 25, 2024

Hey @GNarsimhagowda - Empyra 

I cant find this option as find my field.

Is this beacuse i am using a free version of Jira Software?

Check the below screenshot.

image.png

GNarsimhagowda - Empyra
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March 26, 2024

Hi @krishna jaju ,

 

Try doing this,

 

Goto Summary in the project settings

2024-03-26_12h31_24.png

Click on the screen that is been  used in your project check if the issue type is using the same screen or different screen

2024-03-26_12h33_25.png

Once you click on it you will be redirected to screen scheme page again click on the screen 

2024-03-26_12h36_11.png

Once you click on it you will get to the screen configuration navigate to the bottom of the screen and try adding that field.

2024-03-26_12h36_54.png

 

Like priyanka yadav likes this
GNarsimhagowda - Empyra
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March 26, 2024

Hope you are the admin of the instance

krishna jaju March 26, 2024

@GNarsimhagowda - Empyra 

This was helpful but all i had to do is add that field to the layout!

Thank you!

 

0 votes
Meet Darji March 25, 2024

Hi @krishna jaju 

Would please you check that this field is added to all Create screens if already been added, guide us to where is my field where you can find the exact problem.  

 

Screenshot 2024-03-26 120254.png

krishna jaju March 25, 2024

Hi,

I have created a Custom Field called As SF-ID and when i click on show custom fields i cant see that field.

Check the below screenshots,

Jira-1.PNGJira-2.PNG

0 votes
GNarsimhagowda - Empyra
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March 25, 2024

Hi @krishna jaju ,

 

Try searching for the field in the Top left side of the create screen you have the option as Find my field there you will be able to analyse why the field is not visible.

 

Thanks.

krishna jaju March 25, 2024

@GNarsimhagowda - Empyra 

Hi,can you please guide,where do i check this option create screen?

krishna jaju March 25, 2024

I don't get this option Find your field.

Check the screenshot.

image.png

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