We have sprint 1 and our current sprint showing as active. We don't have parrallel sprints marked as active. How can we disable, or prevent sprint 1 from showing as active from the drop down list "sprints" when we create a new Jira ticket?
@Stephen Fitzgerald, as an FYI I have pulled the conversation back into the first answer in hopes of cleaning things up here a bit.
So I'm puzzled by this for sure. If indeed the sprint is "complete". What should be the case is that the Sprint field should only display options for sprints that are not "Complete". This includes "Active", "Future" and the upcoming. As you can see in the image below I have the next sprint ready to go and the test issue is set to it. I can select a "Future" sprint as well but not any completed sprints. Note I am on cloud and unsure if you are cloud or server.
What does your backlog show in the way of sprints? Can you provide an image of exactly what you are seeing. Depending on your feedback here I may reach out to other experts to chime in here.
And here is a view of my backlog...
I'm not sure how to tell if the sprints are part of the same project. I can tell you that they appear in the "sprint" menu when creating a new Jira ticket. I checked in the backlog and found 2 sprints there. However the sprints that were there were sprints 15 & 16. The two sprints that appear in the drop down list in the create screen are sprints 16 & sprint 1.
Stephen, I'm thinking it may be time to open a support request w/ Atlassian. If the following query indicates that you only have one active sprint open yet when you create an issue you can choose between sprints then something is amiss w/ the 'ghost' sprint.
sprint in openSprints()
...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...
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