Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

I got error while download the report

This error is showing while download the report from jira "An unknown error occurred while trying to perform a search."


And in Trouble and shoot option getting this


Problems detected


Supported Platforms





1 answer

0 votes

This suggests you have a  damaged data set somewhere.

You'll need to read the application log to get started debugging this.

can you please help me from where I get the log file in linux server

Sorry, I should have said - <jira home>/logs/atlassian-jira.log is the first place to look

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Software

Upcoming changes to epic fields in company-managed projects

👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...

14,829 views 37 48
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you