I don't find the"Batching email notifications" menu

[Amine Maghrebi]

Hello, 
I have a problem to Configuring email notifications, I can't found the "Batching email notifications" menu. I'm using JIRA cloud.
I working on JIRA project and I wanna test the notification scheme. my goal is to decrease the delay of emails sent to users. 
Can you help me on that please ? 
Thank you. 

[Mikael Sandberg]

Hi @Amine Maghrebi

Welcome to Atlassian Community!

Email batching is turned on by default in the Cloud, and you cannot change that. Have a look at this thread regarding the same question, Is the Batch Email Notifications feature available in Jira Cloud?

[Amine Maghrebi]

Hi @Mikael Sandberg 

Thank you for your response. 
Do you have any solution to accelerate sending emails from jira ?

Btw the link doesn't work 

Thank you.

[Mikael Sandberg]

@Amine Maghrebi the link should work now, for some reason a space was added at the end of the link.

No, there is nothing you can do to change when the emails are sent. Your option would be to turn off the notification scheme and instead use an automation rule, since that one will send the email right away.

[Walter Buggenhout]

Hi @Amine Maghrebi,

Batching email notifications is a Data Center feature and is not available in Cloud. There is a feature request for it, that you can watch here: JRACLOUD-1369  

[Amine Maghrebi]

Hi @Walter Buggenhout 

Thank you for your response. 
Do you have any solution to accelerate sending emails from jira ?

Thank you.