I did not get a login details after signing up for starter server package

I did not get a login details after signing up for starter server package.  I need to create users and and start setting up the project

1 answer

0 votes

Prasad,

Jira Server is an application that you need to install on a server yourself. You create the logins as the administrator, so this is the reason you haven't received an email.

I think perhaps you meant to sign up for Jira Cloud? You can sign up for Cloud here at our site: Try Atlassian Products. Just make sure to click the "Try Cloud" button next to the software you want to try. Cloud is installed automatically and managed by Atlassian. We create a Cloud URL for you and email you with the login details.

If you did indeed purchase the wrong license, please contact our Advocates Team who can cancel the license you purchased. Please be aware it's not possible to switch licenses, so you'll have to cancel the first one and then order Cloud separately.

Let us know if you have any questions!

Kind Regards,
Shannon

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 26, 2019 in Jira Software

How to prevent the propagation of unused project schemes, workflows & screens in Jira software

Atlassian ranks project attributes as the third most important factor impacting performance in the category of data. It’s not surprising, since project attributes are precisely the rules used to ma...

596 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you