I cannot access Components

Kit Pyles March 24, 2024

I am the only user connected with any of my projects. But, for some reason, I'm not set as the administrator for my own projects. When I tried changing the setting to make myself  a User Admin through Atlassian Administration, all of my projects vanished until I changed it back to me being just a User.

How do I access Components?

3 answers

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John Funk
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March 24, 2024

Hi Kit,

Is this a Team-managed project? If so, components are not currently available for Team-managed projects. 

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Dexter de Vera
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March 24, 2024

Maybe the components in your project is empty. Only jira admin and project admin can create new components.

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Stephen Wright _Elabor8_
Community Leader
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March 24, 2024

Hi @Kit Pyles 

"User Admin" would make you unable to access Jira, as you need Product Admin for that. You can have both.

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Just to check, where are you unable to access Components? Is this just in the field?

Have you added Components to the Project? You need to have at least one before the field works. To do this...

  1. Go to a Project
  2. In the bottom-right corner, select Project Settings
  3. Select Components from the left-hand menu
  4. Create components using the button

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In relation to permissions for users, you need "Project Admin" rather than user-level access - that will let you create Components.

But you mention you're on a Free instance, so all users should have this by default - is this definitely a Free one?

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On paid plans, you can manage project permissions from within your Project Settings (per Project).

For Company-managed...

  1. Go to a Project
  2. In the bottom-right corner, select Project Settings
  3. Select People from the left-hand menu
  4. Either select Add People and grant yourself the relevant role, or add the role to your user

You can view what role has the "Administer Projects" through the Permissions tab on the left-hand menu in Project Settings.

For Team-managed...

  1. Go to a Project
  2. In the bottom-right corner, select Project Settings
  3. Select Access from the left-hand menu
  4. Either select Add People and grant yourself the relevant role, or add the role to your user

You can view what role has "Administer Projects" through the Manage roles button.

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Let us know if this helps!

Ste

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

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