I can't sign in Figma from Jira

Yuliana Samoilenko July 8, 2021

I want to see a preview or be able to open a Figma link attached to a task in Jira, but I cannot sign in

In Figma I can sign in my account, no problem

Screenshot 2021-07-08 at 15.07.05.png

2 answers

1 accepted

1 vote
Answer accepted
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 8, 2021

I might suggest submitting a support request with Figma support. TBH, I have never seen discussions on this addon in the community so unsure how responsive folks will be but who knows.

Yuliana Samoilenko July 8, 2021

I'll try to contact the Figma support

0 votes
mark.k February 7, 2023

I searched for this issue, and then kind of accidentally solved this.

- Paste a link into comments
- It asks you to connect your Figma account
- You get an Atlassian Authentication permission screen, Click Allow Access
- Prototype window now works again

Jeremy Martin
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 5, 2024

This did not fix the problem for me

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