to whom may concerned,
our team is new to jira, we hosted on ourself with both jira software and service desk add-on licenses, however, when I want to create a service desk like i did it on service desk 3.8.2 free trial version, there is no similarity like before, is there any way to create a service desk with type like it-help with customer portal view?
now I can only see two types when I create project?!
no more service desk default type?
how can I get customer portal back??
I can only create a software project and then manual change the category to service desk, but still no customer portal,
please advise us
Can you first go to Versions & Licenses on your instance and let us know what you see there in terms of your license information for Service Desk? You can censor out your SEN if you are uncomfortable posting that online.
You may find that you need to enable it there again.
and I follow the instruction on:
but my database query only shows this below:
is there any thing can be fixed?
...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs