I can't see a recently installed app

Karen Hutchman June 9, 2021

I just installed the Trello board inside Jira app but it doesn't show up in the App drop down menu on the top. It shows in 'manage my apps' but I can't start it there. What could be the cause of this? I've already tried clearing browser cache and it shows the same behavior in Edge and Chrome. 

1 answer

0 votes
Karen Hutchman June 9, 2021

BTW I installed another app (in this case Timesheet tracking for Jira) but that does show and works fine. 

Karen Hutchman June 9, 2021

Found the solution - description on the app should mention that FIRST the base watchtower app needs to be installed, otherwise it will not work. After installing the watchtower app, now everything works as expected. 

Stephanie Craghead DMS January 13, 2022

What is the base watchtower app?

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events