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I can't activate license Edited

Hello. I hope someone can help us. I'm getting 502's error after providing a license key at the Specify your license key step of provisioning for the newly created JIRA server. I noticed that the error occurs from versions 8.14/8.15/8.16 so on. I'm pulling the JIRA software from this link:, and I'm deploying in AWS.

I purchase the server license before the end of the sale a while ago, and as far as I know it should be supported by the latest versionsJira_Error_Capture.JPG

1 answer

@Anderson Oliveira 


Hi Anderson

did xou check the catalina.out /atlassian-jira.log files for any exceptions shown?




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