I am not able to login in my administrative account

I am using Jira Software from 25th Oct 2017, and all of the sudden from 2 days I am getting this error" 500 Sorry, we had some technical problems during your last operation."

Technical details

Log's referral number: a263cf6c-5240-4bf6-8a01-338a3bbbc1dd

Cause

Referer URL: Unknown

java.lang.RuntimeException: javax.servlet.ServletException: Servlet execution threw an exception

Oops - an error has occurred.jpg

Please help me to resolve this issue.

I look for to your kind patronage.

Regards,

Ketan Mehta

 Oops - an error has occurred.jpg 

1 answer

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Apr 22, 2018 in Jira Software

How-to setup a secured Jira Software 7.9.0 on Ubuntu 16.04.4 in less than 30 minutes

...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...

1,506 views 10 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you