I alreday configure outgoiong mail server. still can not send mail from JIRA. show authentica error.

[ranacse]

My configutaion.

then when click "Test Connection"..it show successful. but when try to send email show below error.

[Shannon S]

Hi Saifur,

I would enable Less Secure Apps, per this documentation:

AuthenticationFailedException when connecting to Gmail as SMTP server

If that does not work, please try port 587 instead of 465 for TLS, and failing that, I would recommend placing your username in the Optional section under the SMTP settings.

I hope this helps!

Kind regards,

Shannon

[ranacse]

Hi Shannon,

Sorry for late reply. i tried to change port. still can not send mail. but when i click "Test Connection", it show connection successful.

Is need to put Username or need use "Change Passowrd"? if need, then which username need to put?

Please suggest.

Thanks

[Shannon S]

Hi Saifur,

I set up Gmail on my instance and these are my current settings using Gmail SMTP that does seem to work when I send a test email:

This is as I've edited mine to work, so maybe it will help you too?

I WOULD DEFINITELY still make sure you have use less secure apps set on from the Google post I sent you, however, since this is what they recommend to do to fix the problem.

Shannon

[ranacse]

Hi Shannon,

its working now. Thanks Again.

[Shannon S]

Happy to hear!

Have a pleasant weekend.

Kind regards,

Shannon