I Created a new board and them moved my tickets from an old board. However i can not see the tickets

I have tickets in old project board, i moved it to a new created board with a new work flow.


I can see them in the backlog of the new board but they do not show in the active sprint?


What am i doing wrong?

2 answers

2 votes
Peter DeWitt Community Champion Sep 29, 2017

Elaine, make sure you have mapped all the statuses to the columns in the new board. The other thing is to make sure you have started your sprint.



This is done but still not working

I just found by removing the epic which was linked to the old board has resolved the issue. Thanks Elaine

The sprint is belong to Board and not to a Project so looks like an issue with sprint which is not opened.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 26, 2019 in Jira Software

How to prevent the propagation of unused project schemes, workflows & screens in Jira software

Atlassian ranks project attributes as the third most important factor impacting performance in the category of data. It’s not surprising, since project attributes are precisely the rules used to ma...

628 views 0 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you