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I Can't assign a new user permission to any proyects... it is because he has not logged in yet??

I Can't assign a new user permission to any proyects... it is because he has not logged in yet??

 

I used to give users permissions on projecto even if they didn't logged in for first time, but it was impossible to do that today. Is there any reason why I can't add this new user? Thanks a lot.

1 answer

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John Funk Community Leader Dec 11, 2020

Hi Paula,

Make sure the user is included in the Assignable User permission in the Permission Scheme for that Project. If might also be that it won't allow it if the user has NEVER logged in yet. But I have never run into that scenario. 

Has Jira changed the way to manage permissions? We didn¿t change anything on our proyects, and we've always assigned people to proyects even if they haven' loggen in yet... until today.... 

John Funk Community Leader Dec 11, 2020

Is the person not showing up when you click on the Add People button?

No, it is not showing up ...

Just the person? Are others showing up? Can you see the Add people button? 

It should look like this: 

screenshot.png

Do you not see that? If not, can you share what you see? 

I see the Add people button. But it doesn't show any of the new users I've added today. I tested with a persnal e-mail, and after have logged in for the first time, and user is not shown in the add people box. I

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