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How to update users old email id to new email id in jira cloud. Edited

I want to change my users email id in jira cloud , please let me know how to update users email id.

 

I have tried user profile section updating new email id but its not working.

1 answer

0 votes
Ismael Jimoh Community Leader Jul 01, 2021

Hi @kudukuntla_shekar 

You could ask the users to go to https://id.atlassian.com/manage-profile/email to change their email addresses themselves which in turn is synced to your instance.

As for a call that’ll do this I bulk, I’m not aware of any.

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