As mentioned by @Pramodh , he has given solutions for two different environmen.
BTW：If the user account comes from an external directory, you may not be able to modify them.
If its server, you just have to go to the user management page and click on edit on one of the profile.
If its cloud, refer more information on this documentation
When to use CSV importer When managing your processes in Jira, there are many occasions where you need to create a lot of tasks. Creating them one by one will cost you a lot of time and effort and i...
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