How to turn OFF 'Email notifications are OFF until' pop up?

Aditya F5 December 14, 2021

Hi, we are on the free trial of Jira cloud.

I would like to know if there is a way to turn off the recurring pop-up on every screen of Jira that shows 'Email notifications are OFF until...'.

I understand this pop-up triggers when we have breached the amount of email notifications of 50 per day on free trial. I am not looking for an upgrade (since we don't require email notifications as such) but just wanted to know how to switch off this pop-up message that keeps on coming on every Jira screen and is so strategically placed that to hinder your work in addition to being an annoyance of course.

Screenshot 2021-12-14 at 7.57.37 PM.png

1 answer

0 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 28, 2022

@Aditya F5 The only way to turn it off is by upgrading to a Standard/Premium plan.  It is important for you to know that emails are not going out.  If this is occurring often it is probably time to upgrade.

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