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How to trigger a email notification when issue due date approaching Edited

Kui Yang I'm New Here Nov 30, 2020

I set due date for a issue, and I want to trigger a email notification when the due date approaching, how can I do that?

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1 answer

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Answer accepted
Jack Community Leader Nov 30, 2020

You can use automation. 
trigger - scheduled daily rule

condition - JQL e.g. duedate <= startofday(-5d) and statusCategory != done

action - send email

For jira server 7.4.2 version, where is automation setting?

John Funk Community Leader Dec 01, 2020

For Server, Automation For Jira is an add-on. There is a free version called Lite or a full Paid version. 

This outlines the differences: https://confluence.atlassian.com/automation/getting-the-right-version-993924597.html

Thanks Jack and John

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DEPLOYMENT TYPE
SERVER
VERSION
7.4.2
TAGS
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Posted in Jira Software

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Catch up with Atlassian Product Managers in our 2020 Demo Den round-up! From Advanced Roadmaps to Code in Jira to Next-Gen Workflows, check out the videos below to help up-level your work in the new ...

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