I have an Epic and there are 5 tasks below it. In these 5 tasks working time has already been logged.
But the sum of the time of the tasks is not displayed in the Epic.
Is this possible at all without another addon?
Hello @Benjamin Buchwald
You can use a third party app to accomplish this or create a custom solution using a custom field and Automation.
An internet search for "jira cloud sum time for epic" will provide you with links to some of the apps in the Marketplace as well as links to other posts in this community that discuss this topic.
I do not have an example of doing this through automation, since I have not had to implement it before.
I see that in Automation you can set up rules to trigger on Work getting logged, changed, or deleted. And you can create a branch that will then operate against the parent epic of the issue. Then you would need to work out how to get the time logged against the issue (or the time changed or deleted) and recalculate the value of the custom field you created in the Epic.
For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...
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