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How to set the starting issue number for a project in Jira Cloud?

When creating a new project, you want to define the number that starts the project's issue ID's. For example, you want to start your project from JIRA-1000 and not JIRA-1.


Would it be possible in Jira Cloud? I know that it is in Jira Software.

3 answers

1 accepted

1 vote
Answer accepted

You can't do it on Server either, natively.  The tricks you've got are:

  • Scripting (Server only)
  • Hacking the database (Server only)
  • Creating / importing 999 issues you then delete (works on both)

I had thought about the last suggestion but I thought that would have some other native way. Thanks for your answer

Not sure if you wanna do this. You can try a CSV import with the key JIRA-1000 and summary. I am guessing when you create a ticket it will take the next number JIRA-1001.


I have done a lot of migrations. I believe that's how it works. You can test this. 

Jack Brickey Community Leader Aug 20, 2019

i would be surprised if that worked but never have tried so would be interested in results. :-)

This solution works fine:

Issue Key Number.png

0 votes
Jack Brickey Community Leader Aug 20, 2019

Hi Rodrigo, welcome to the Community. This has been asked and answered previously. If you look to the right under Recommendations the first one is a good example. That conveyed, no you cannot do this. There was an old suggestion for this capability (JRACLOUD-31618) that was declined.

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