How to run Jira software in HTTPS mode

[harishsk23]

Hi Team,

We have followed the jira document for running Jira in HTTPS mode.

But, we are encountering the below error message.

Error: The server.xml file is missing parameters needed by Jira to handle requests that contain special characters.

On exploring about the error message, we have made the changes in the parameters as mentioned by Atlassian. But still the problem exists.

Kindly help us resolve this issue.

[harishsk23]

<Connector port="8080" relaxedPathChars="[]|" relaxedQueryChars="[]|{}^&#x5c;&#x60;&quot;&lt;&gt;" maxThreads="150" minSpareThreads="25" connectionTimeout="20000" enableLookups="false" maxHttpHeaderSize="8192" protocol="HTTP/1.1" useBodyEncodingForURI="true" redirectPort="8443" acceptCount="100" disableUploadTimeout="true" bindOnInit="false"/>

Replaced the above xml code in the server.xml

[Nic Brough -Adaptavist-]

Has that been added to the connector you are using?

[Nic Brough -Adaptavist-]

If it is complaining about the server.xml, then you'll need to tell us what you have got in it and what you've done differently to what the documentation says.