How to restrict issue types on create issue screen

Leena Siddamshetty March 26, 2024

Hello,

I am looking for help with restricting certain issue types while creating issues. I have script runner but the scripts that I am finding online are for Server/Data Center.

Is there any way to implement that on Jira cloud?

Thanks!

3 answers

2 votes
Kristian Walker _Adaptavist_
Community Leader
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March 28, 2024

Hi Leena,

I can confirm that the Behaviours feature of ScriptRunner for Jira Cloud can help to achieve your requiement of restricting issue types when creating issues.

We have an example of doing this in our library script here, which shows how to restrict issue types based on user groups.

You can modify this example to help achieve your requirements.

I hope this information helps.

Regards,

Kristian

1 vote
Trudy Claspill
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 26, 2024

Hello @Leena Siddamshetty 

This YouTube video purports to provide instructions for how to accomplish that with ScriptRunner Behaviours for Jira Cloud.

https://www.youtube.com/watch?v=lkYZU-LQums

0 votes
Dexter de Vera
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March 26, 2024

Use security level in your issuetype. For company manage project - you need to create

issue security scheme.

Go to Jira settings - Issues - Issue security schemes - Add issue security.

Then you may add a user/group/role in the security.

NOTE: make sure the user/group/role(who will add security upon creation) is included in all security level so they can see the option in security level field.

image.png

 

Then add the security scheme in project

Go to  project - project settings - Security - Action - select a scheme

image.png

 

Dexter de Vera
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March 26, 2024

also make sure that the security level field is included in your create screen.

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