How to restore (or find logs for) deleted JIRA tickets?

There are some JIRA tickets which were deleted by SOMEONE. We don't know who and why anyone has deleted those tickets.

Q1: Is there any way to restore deleted JIRA tickets?

Q2: IF NOT, then is there any way I can find some logs which give me information about who has deleted the tickets? When they got deleted? and some other related information...

1 answer

1 vote
Josh Steckler Community Champion Nov 16, 2017

The only way to restore deleted issues is to do a full restore from backups. You could potentially do this on a non-production server so you don't wipe out your production.

Best thing to do would be to revoke delete privileges from everyone going forward.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Sarah Schuster
Posted Mar 28, 2018 in Jira Software

Can a company’s culture make or break agile adoption?

Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...

12,039 views 15 13
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you