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How to resolve log analyzer issue?

Edited

2022-09-08 18:03:33,366 INFO [hercules] c.a.t.stp.hercules.LogScanTask Scan failed:
java.net.UnknownHostException: confluence.atlassian.com

I am getting error in putty when I am scanning the log analyzer in JIra cloud. Can you please help and get a solution for this.

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