Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How to remove visibility restriction from old worklogs?

I migrated from old Jira Server to Jira Cloud. I noticed that there are issues with some old worklogs while synchronizing into external database.

I checked with oldIssueView parameter that some of the worklogs are restricted and that's probably the reason they cannot be synched.

With the old view there's no edit button, even if I add myself to this Jira_Internal_All group. I also added Edit All Worklogs and Edit All Comments permissions without success. I'm site-admin of the Jira.

If I try to edit the worklog in the new view, there's error:
We couldn't save your edit
Check your connection, then give it another try

Does somebody know how to remove those restrictions?

0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Software

Upcoming changes to epic fields in company-managed projects

👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...

14,861 views 37 49
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you