Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,297,856
Community Members
 
Community Events
165
Community Groups

How to remove spaces between images in description JIRA's ticket?

When editing the descriptions for JIRA's ticket, I put no space between images.

image.png

After saving the first everything look ok. But  this happens after a few times that spaces appear around the image for no reason.

image.png

Can you help me how to fix it?

2 answers

0 votes
Sidney C I'm New Here Mar 03, 2022

Have the same issue, also copy pasting from Snipping tool (I use screenpresso) when creating the ticket. I tried editing later in WYSIWIG editor or change the image alignment but won't solve the problem.
As David suggested, it does work if deleting the old image and re-pasting it in WYSIWIG.
Will resort to creating blank ticket and add the description after for the time being.

0 votes

Hello @Hoàng Tùng,

Welcome to Atlassian Community!

Testing on my local site, I was able to replicate the same behavior when creating an issue with images on the description. This issue is due to the editor that is still different on the create issue screen.

When editing the description and adding images between texts, it shows normal when saving and then I edited again and again, but it still shows the spaces correctly.

Can you give us more details about the steps you are following? 

But  this happens after a few times that spaces appear around the image for no reason

Do you mean that after editing the description a few times or just refreshing the page? 

Regards,
Angélica

I am also experiencing the same thing. 

Step 1. Create the Jira - add text into the description text box.

Step 2: Clip an image (I use Snagit).  Control C (copy)

Step 3:  Control V (Paste) into Jira description text box.  Screen is added but the amount of spacing around the picture can not be adjusted. 

Save:  Spacing still displays around the image almost like paragraph line spacing before and after the image. 

Info:  Following the same steps in the past just clipped the image and pasted without extraneous space.  The user would enter carriage returns to create spacing as needed.

Same experience here. It is extremely frustrating.
It only happens when the editor is in markdown mode (seems to be the default when I create a new issue).
If I edit an issue afterwards, it defaults to the WYSIWIG editor, and then pasting from the clipboard works as expected (no extra white space)

Like paulcik likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
Community showcase
Published in Jira Software

Upcoming changes to epic fields in company-managed projects

👋 Hi there Jira Community! A few months ago we shared with you plans around renaming epics in your company-managed projects. As part of these changes, we highlighted upcoming changes to epics on...

14,786 views 37 48
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you