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How to remove a board without a project connected?


Recently, I removed some unused (test-)projects. In this process, I noticed the boards are still there, and I can not remove them. 

If I try to open the "not existing" board, I can set a new location (for example, an existing project) for it, but then I get an error message saying I have to contact the help desk. 

Anybody knows what I can do to clean up my mess? 

Schermafbeelding 2021-06-27 om 14.00.32.jpg

2 answers

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Answer accepted
Daniel Ebers Community Leader Jul 02, 2021

Hi @Niels Vynckier

were the boards by any chance part of a team-managed project (instead of a company-managed project), do you remember?

For team-managed projects (formerly next-gen projects) there is a bug which describes this behaviour:

Looking forward to your confirmation!


Hi @Daniel Ebers , that is exactly the case! Thanks for pointing me to the correct bug. Unfortunately, we have a free license now, so I can not submit a service ticket. I will keep watching the ticket. Thanks,

@Niels Vynckier If my understanding is correct. You want to delete a board which is no more used? If so g to that respective Board right corner go to Board->Configure-> Delete.

Hello @Sadeesh Narendran , no not really. I deleted the projects, but somehow the board in that project still exists and I can not remove them. I also can't open them, so I can't delete them. In my screenshot you see that the three dots next to the boards are not there... 

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