Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to mark a story as blocked or cancelled?

The stories have no options to mark as blocked or cancelled, only done, which adds the story's points to the velocity. 

2 answers

1 accepted

1 vote
Answer accepted


You need to change the workflow, which you use for your issues. You need to add the Blocked and Cancelled statuses. Then you just transtion your issues to the required status.

Thank you!  Just did this.  I'm surprised JIRA doesn't come with this out of the box. 

You are welcome!

0 votes
Chris Buzon Community Leader Dec 03, 2021

You can also use the Impediment Flag (found in the ... menu in each ticket).
This adds a nice visible flag on any board views, as well as right next to the status on the ticket.

Many add-ons require the use of this flag to calculate the duration of 'blocked' on a ticket.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira

Do you use Jira Cloud with Microsoft Teams?

Hi, Jira users! Do you use Jira alongside Microsoft Teams? We want to hear how you’ve used the power of Jira Cloud and Microsoft Teams (via the Jira Cloud for Microsoft Teams app) to achieve a team...

463 views 3 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you