How to make setting custom status set resolved

Ryan Barone February 6, 2021

When an issue is marked as "Done", Jira considers it resolved.  However,  I created a status called "Rejected" and when I set that status, the issue is still considered "Unresolved". 

Screen Shot 2021-02-07 at 1.27.32 AM.png

How can I make the issue considered "Resolved" when the status is set as "Rejected"?

 

 

1 answer

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Kurt Klinner
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February 6, 2021

@Ryan Barone 

 

Hi Ryan

you could a postfunction to your reject transition to set the resolution accordingly.

 

https://confluence.atlassian.com/cloudkb/best-practices-on-using-the-resolution-field-968660796.html has some valuable information available

 

All the best

 

Kurt

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