It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to import a back up to Jira Software Server from Jira Software Cloud? Edited

I have Jira Cloud and now I already bought the license for Jira Server and installed it. I need to migrate all my projects, issues permissions, roles, users, etc, from the Jira cloud.

I already generated the backup for server and when I go to Settings->Import and Export option, there are many opitions but I don't see the option to do it from a backup.

What would be the step by stpe to do it?

Attached it is a picture of my menu and optionsjira.JPG

1 answer

1 vote
Fadoua Community Leader Nov 23, 2017

Hi Oscar,

I wish I had a better news for you but there are so many steps before importing your projects. Time consuming and need some patience.

As you may know Atlassian Cloud versions are always ahead of Server versions.

The following link describes it very well:

https://confluence.atlassian.com/adminjiraserver071/migrating-from-jira-cloud-to-server-applications-802592270.html

if you need extra help don't hesitate.

Best of luck!

Thanks, it was very help full.

Now I am stuck in the step number 7 of the manual you provided to me. I am installing the pluggins, but the notification to the admin user never shows up so can't go forward with the migration.

Do you now how should I do?

I apologize @Óscar Montero I didn't get your question. Can you please elaborate more?

Before doing the import you had to check which plugins can be updated to the new JIRA version

Add-ons -> Manage Add-ons ->JIRA Update Check (at the bottom of the page)

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Software

How to create Jira issus from Excel file?

When to use CSV importer When managing your processes in Jira, there are many occasions where you need to create a lot of tasks. Creating them one by one will cost you a lot of time and effort and i...

2,755 views 14 23
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you