How to import a back up to Jira Software Server from Jira Software Cloud? Edited

I have Jira Cloud and now I already bought the license for Jira Server and installed it. I need to migrate all my projects, issues permissions, roles, users, etc, from the Jira cloud.

I already generated the backup for server and when I go to Settings->Import and Export option, there are many opitions but I don't see the option to do it from a backup.

What would be the step by stpe to do it?

Attached it is a picture of my menu and optionsjira.JPG

1 answer

1 vote
Fadoua Boualem Community Champion Nov 23, 2017

Hi Oscar,

I wish I had a better news for you but there are so many steps before importing your projects. Time consuming and need some patience.

As you may know Atlassian Cloud versions are always ahead of Server versions.

The following link describes it very well:

https://confluence.atlassian.com/adminjiraserver071/migrating-from-jira-cloud-to-server-applications-802592270.html

if you need extra help don't hesitate.

Best of luck!

Thanks, it was very help full.

Now I am stuck in the step number 7 of the manual you provided to me. I am installing the pluggins, but the notification to the admin user never shows up so can't go forward with the migration.

Do you now how should I do?

I apologize @Óscar Montero I didn't get your question. Can you please elaborate more?

Before doing the import you had to check which plugins can be updated to the new JIRA version

Add-ons -> Manage Add-ons ->JIRA Update Check (at the bottom of the page)

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Feb 26, 2019 in Jira Software

How to prevent the propagation of unused project schemes, workflows & screens in Jira software

Atlassian ranks project attributes as the third most important factor impacting performance in the category of data. It’s not surprising, since project attributes are precisely the rules used to ma...

641 views 0 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you